Bengaluru: Salesforce and NVIDIA have teamed up to develop AI-powered agents designed to enhance enterprise productivity. The collaboration combines Salesforce’s Agentforce platform with NVIDIA’s AI technology, aiming to streamline tasks across sales, service, marketing, and IT departments.
The initiative integrates NVIDIA’s accelerated computing with Salesforce’s AI systems, allowing businesses to implement predictive and generative AI tools. This partnership focuses on building AI agents capable of handling tasks like crisis management, real-time customer support, and logistics adjustments. It also introduces avatar-driven interactions for tasks like employee training and event management.
The AI agents are set to work with human employees, providing insights and automating routine activities, which could improve operational efficiency. Salesforce’s Data Cloud will also benefit from NVIDIA’s accelerated processing, enabling faster data analysis and real-time customer engagement.
This move marks a significant step in embedding AI across various business processes, offering tools that promise to enhance productivity and customer experiences.