AIONOS is a JV between InterGlobe Enterprises (IndiGo Airlines) and the Assago Group. No wonder therefore when Abhinandan Jain, President ...
The rise of agentic AI in customer operations, coupled with the shift from reactive to predictive CX, is collapsing the ...
New Delhi, June 17(CXO Media): Zoom has appointed Arijit Dey as Channel Leader for India and the SAARC region, a ...
New Delhi, June 16(CXO Media): Tata Communications has elevated Vikram Ahuja as Head of Sales – Digital Natives for the ...
New Delhi, May 12(CXO Media): Customer engagement platform Exotel has appointed Rajat Setia as Senior Director of Marketing as the ...
New Delhi, Apr 17, (CXO Media): Celonis and ProcessLab have launched the Celonis FSI Customer Service & Experience Manager to ...
Bengaluru: Zendesk has appointed Bikram Mazumdar as Vice President for Asia, reinforcing its regional leadership as demand for AI-led customer ...
New Delhi: Zomato has been leveraging MongoDB Atlas to power key operations, particularly customer experience. Zomato developed an AI-native CX ...
Closing the gap between employee and customer experience requires leadership that champions both strategy and execution. Maureen Chong, RVP, Asia ...
New Delhi: Joyalukkas has partnered with Zoho to deploy its Customer Experience (CX) Platform across more than 175 retail outlets ...
