Mumbai: IndiGo announced recently that Juspay has joined the company as an authorised payment partner. Through this collaboration, IndiGo is able to provide customers with a simple and secure payment process for all domestic and international airline tickets in 26 different currencies.
IndiGo will provide hassle-free payment experience for customers with this partnership at all touchpoints, including in-flight, ground services, and even digital platforms like their website and mobile app. With the help of the new payment orchestrator, customers of IndiGo will be able effortlessly complete their bookings in a seamless and secure manner.
IndiGo now has a smooth interface with its existing payment gateways thanks to Juspay’s Express Checkout offering. Juspay’s automated routing setup ensures that customers always have access to an operational payment gateway for timely transaction processing. With this development, IndiGo will now be able to manage payment operations, such as adding numerous payment gateways, handling transaction routing rules, and managing refunds and reconciliations, with ease thanks to Juspay’s analytics engine, which also collects and presents a thorough view of payment performance through an intuitive dashboard.
“As a customer centric airline, we are committed to provide our customers with the best possible experience at every touchpoint. We are excited to partner with Juspay to enhance our customers’ booking experience and offer them a wide range of secure and convenient payment options,” said Neetan Chopra, Chief Digital & Information Officer, IndiGo. “Juspay’s expertise in the Indian payments ecosystem and cutting-edge technology will help us to provide a seamless and hassle-free payment experience for our customers.”
“We are thrilled to be partnering with IndiGo to support their goal of providing a seamless and hassle-free booking experience for their customers,” said Mr. Sheetal Lalwani, Chief Operating Officer, Juspay. “Our robust payment processing system and analytics solutions will ensure that all transactions are secure and protected.”