Quess Corp, has achieved a remarkable transformation in employee engagement and retention through its collaboration with Umwelt.Ai, next generation AI Powered Employee Engagement Platform. Within just six months, Quess saw a 36% reduction in early attrition, over 80% employee engagement rate, and an exceptional 91% response rate to employee feedback.
These outcomes reflect the power of AI-driven technology in solving complex workforce challenges while reinforcing Quess Corp’s position as a leader in fostering a people-first culture.
Having over 500,000 employees across nine countries Quess Corp faced significant hurdles in managing its vast workforce. Early attrition during the critical 0-to-180-day period posed a persistent challenge, compounded by the lack of centralized, real-time insights into employee sentiment. Traditional methods of employee listening were time-intensive, resource-heavy, and failed to provide actionable predictive data, making it difficult to proactively retain and engage talent.
Umwelt.Ai’s advanced employee engagement platform introduced Nikki, an AI-powered Chief Listening Officer, transforming how Quess connects with its workforce. Nikki seamlessly engaged employees at key milestones such as 7, 30, 60, and 90 days into their employment and conducted bi-annual feedback sessions organization-wide.
Through real-time sentiment analysis, predictive insights, and dynamic dashboards, Nikki empowered Quess’s HR teams to identify at-risk employees and implement personalized, proactive actions. By leveraging AI, ML, and NLP technologies, the partnership turned employee feedback into a driving force for impactful organizational transformation.
Vishal Chopra, CEO & Founder of Umwelt.Ai, highlighted the significance of the collaboration: “Our partnership with Quess Corp exemplifies how AI can redefine employee engagement by combining continuous listening with actionable insights. Nikki has not only helped reduce attrition but has also enabled Quess to create a culture where employees feel valued and heard. This is the future of workplace transformation.”
Ruchi Ahluwalia, Group Chief People Officer of Quess Group, further emphasized the role of technology in creating impactful employee experiences: “Nikki isn’t just a tool; she is our Chief Listening and Analytics Officer—a unique combination of cutting-edge AI and deep HR expertise. Unlike conventional tech solutions, the leadership team at Umwelt.Ai brings hands-on HR leadership experience, understanding the intricate nuances of employee engagement. This sets Nikki apart as a true game-changer.
Through this partnership, at Quess we have transformed data into actionable insights, creating a workplace where employees genuinely thrive. Delivering such remarkable outcomes in a short span underscores the transformative potential of combining AI innovation with a human-first approach to leadership and engagement”
