Kolkata: The International Institute of Hotel Management (IIHM) from Kolkata has launched an AI app that will be a ready reckoner for hospitality students and professionals.
This hospitality GPT called NamAIste will provide verified information, guide students and faculty on how to make PowerPoint presentations and prepare business analytical reports.
The app will currently be accessible to students and faculty of IIHM. Participants from 60 nations in the Young Chef Olympiad, organised by IIHM, can also access it. It will become open to all after three months.
NamAISte is a customised large language model (LLM) created with a knowledge base from 60 countries. Entiovi Technologies was the tech partner for the project.
The app provides genuine, verified information, not curated from other online sources. It aims to empower students, faculty, hospitality professionals and industry stakeholders with real-time access to insights, trends and global best practices.
Subarna Bose, Chairman, IIHM stated: “AI will not replace people, but will heavily assist the hospitality industry in efficiency. Blending tech and touch, passion and process, we developed this app as a first step toward entering the world of AI in hospitality.”
In hospitality, personalisation is critical and everything has to be customer-centric. Technology helps bring service delivery and expectation closer to each other.
