New Delhi, August 4(APAC Media): India’s largest airline, IndiGo, has announced a limited-period refund offer under which 20,000 domestic flight bookings will be selected to receive a full fare refund of up to ₹10,000 per PNR.
The offer is available for customers who book domestic Economy Class or IndiGoStretch flights between August 4 and August 6 through the airline’s official website, mobile app, or AI-powered virtual assistant, 6Eskai. Both one-way and round-trip bookings are eligible. Customers do not need to register separately, as all eligible bookings made during the offer period will automatically enter the selection process.
Who Is Eligible And How The Offer Works
IndiGo said the 20,000 winning bookings will be chosen randomly after the booking window closes. Selected customers will receive an email and WhatsApp message asking them to answer a simple question. They will get up to three attempts to submit the correct answer.
Customers who answer correctly will receive a refund of their booking amount, capped at ₹10,000 per PNR. According to the airline, refunds will be credited within three to five business days.
The campaign has been launched as part of IndiGo’s 20th anniversary celebrations.
The airline, which started operations in 2006, currently operates a fleet of more than 430 aircraft, flies around 2,200 daily services, and connects over 95 domestic and 40 international destinations. The announcement comes as airlines continue to use promotional campaigns to attract bookings during the ongoing travel season.
