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    ONGC Tripura Power and Assam Power Development Corporation to build a 250 MW battery energy storage system in Assam for better solar power management.

    ONGC’s Tripura Arm, Assam Power Partner to Develop 250MW Battery Energy Storage

    NSDC International to Train 100,000 Caregivers for Global Healthcare Sector

    NSDC International to Train One Lakh Caregivers for Global Healthcare Sector

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    UP CM proposes north-south corridor linking Nepal border to southern states, boosting connectivity and development.

    UP Needs to Develop North-South Corridor to Strengthen Connectivity: CM Yogi Adityanath

    NLC India Renewables to Supply 810 MW Solar Power to Rajasthan RVUNL

    NLC India Renewables to Supply 810 MW Solar Power to Rajasthan RVUNL

    WBSEDCL will allow West Bengal consumers to use up to a negative Rs 300 balance on prepaid smart meters, preventing immediate disconnection at zero balance.

    WBSEDCL to Allow Bill Leeway of Negative Rs 300 for Smart Meter Transition

    India seeks more S-400 missile defence systems from Russia after their successful deployment in Operation Sindoor against Pakistani aerial incursions.

    India Seeks Additional S-400 Missile Systems from Russia After Successful Operation Sindoor

    Renesas India becomes the first to design 3-nanometer chips in India, as it expands R&D operations and partners with the government to support semiconductor innovation and local talent development.

    Japan’s Renesas to Design 3nm Chips, Boosting India’s Semiconductor and Electronics Industry

    C-DOT has partnered with Synergy Quantum India to co-develop drone-optimised Quantum Key Distribution (QKD) systems using the BB84 protocol.

    C-DOT & Synergy Quantum Join Forces to Develop Quantum Key Distribution Technology for Secure Drone Communication

  • Healthcare
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    Tata Elxsi Collaborates with ECOSEP to Develop AI Tools for Sports Medicine

    Tata Elxsi Collaborates with ECOSEP to Develop AI Tools for Sports Medicine

    Delhi CM launches MedLEaPR, a new digital platform for medico-legal documentation across the city's healthcare institutions.

    Delhi Launches Digital Platform ‘MedLEaPR’ to Streamline Medico-Legal Reporting

    Delhi Government Begins Mobile Registration Campaign for Ayushman Vaya Vandana Yojana

    Delhi Govt Begins Mobile Registration Campaign for Ayushman Vaya Vandana Yojana

    Delhi Govt to Roll Out Unified Health Management Information System to Monitor Real-Time Hospital Data

    Delhi Govt to Roll Out Unified Health Management Information System to Monitor Real-Time Hospital Data

    Delhi government launches Ayushman Vay Vandana scheme, offering Rs 10 lakh health insurance for residents aged 70+, combining central Ayushman Bharat with state benefits. Free tests and personalized health cards included. Details on integration and hospital access awaited.

    Delhi Launches Rs 10 Lakh Health Cover for Senior Citizens

    IIT Guwahati and AIIMS Guwahati launch a 4-year BS in Biomedical Science and Engineering, integrating engineering, medicine, and pharmacology. Applications open April 25th.

    IIT Guwahati, AIIMS Guwahati to Collaborate on Interdisciplinary Course on Biomedical Engineering

    Discover the innovative 'snowflake model' proposed by AIIMS doctors to enhance cancer treatment in smaller cities. This strategy focuses on infrastructure upgrades, digital integration, and a tiered care system.

    AIIMS Bhopal, Jodhpur to Collaborate on Cancer Care in Tier Two-Three Cities

    Assam gets Northeast's first onco-robotic surgery at Guwahati Cancer Institute, offering minimally invasive cancer procedures with enhanced precision, faster recovery and improved outcomes. Similar facilities to open in Dibrugarh & Silchar.

    Guwahati State Cancer Institute Launches Northeast’s First Onco-Robotic Surgery Facility

    Union Health Minister JP Nadda launches Ayushman Bharat, Vayo-Vandana & GJAY in Odisha. Aimed to cover 1.03 crore families with free health insurance.

    Nadda to Launch Expanded Ayushman Bharat Scheme in Odisha Amid Statewide Health Push

  • Education
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    • School (K12 Education)
    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    CBSE declared the 2025 Class 10 and 12 board exam results on 13 May, showing slight improvements in pass percentages. Over 44 lakh students appeared; results are available on DigiLocker and the CBSE portal.

    CBSE 2025 Results Out: Class 10 Pass Rate at 93.66%, Class 12 at 88.39%

    Gujarat govt launches iFactory Lab at ITI Kubernagar with Kaushalya Skill University to train students in Industry 4.0 tech like IoT, robotics, and automation.

    Gujarat Sets Up iFactory Lab to Boost Industry 4.0 Skills Among Youth

    ‘Our Digital Ecosystem is Built on Collaborative Participation of Faculty Members, Students and Administrative Staff’: Dr Manimala Puri, Vice Chancellor, Pimpri Chinchwad University

    ‘Our Digital Ecosystem is Built on Collaborative Participation of Faculty Members, Students and Administrative Staff’: Dr Manimala Puri, Vice Chancellor, Pimpri Chinchwad University

    Lovely Professional University (LPU) and Broadridge India partner to launch a faculty development program, aligning academic instruction with industry needs in emerging technologies.

    Broadridge, LPU Begin Faculty-Focused Tech Training Under New Academic Partnership

    Centre Clears Rs 60,000 Cr ITI Upgrade Plan with Industry and State Support

    Centre Clears Rs 60,000 Cr ITI Upgrade Plan with Industry and State Support

    Nagaland University develops advanced, cost-effective aminated graphene material for next-gen supercapacitors with rapid charging and high energy storage, holding an Indian patent.

    Nagaland University Achieves Breakthrough in Next-Gen Energy Storage Devices

    Andhra Pradesh partners with Schneider Electric India Foundation to establish 20 advanced skill training labs in ITIs and polytechnics, focusing on electronics, green energy, and construction.

    Andhra Pradesh, Schneider Electric to Set Up 20 Labs for Industry-Oriented Skill Training

    CBSE Unveils Online AI Capacity Building Programmes for Teachers in Collaboration with Intel

    CBSE Unveils Online AI Capacity Building Programmes for Teachers in Collaboration with Intel

    UIDAI, NTA, and NIC pilot Aadhaar-based face authentication for NEET UG 2025 in Delhi to enhance exam security and verify candidate identity using contactless facial recognition.

    UIDAI Tests Face Authentication for NEET UG 2025 to Curb Exam Impersonation

    IIM Shillong and Tripura government collaborate to strengthen rural governance and development through capacity building and training.

    Tripura Govt Signs MoU with IIM Shillong to Strengthen Rural Governance

    NITTTR Chandigarh launches a Cyber Wellness Clinic with ISAC and Zscaler support to boost cybersecurity skills for students, educators, and law enforcement through workshops and certified training.

    NITTTR Chandigarh Sets Up Cyber Clinic to Train Students and Police in Digital Threat Response

    India Post launches 'Gyan Post' on May 1st for low-cost delivery of educational, religious & cultural books nationwide. Affordable rates & surface mail for wider access.

    India Post Launches ‘Gyan Post’ to Deliver Educational Books at Lower Rates Nationwide

    NTA Unveils Platform to Report Fake NEET UG Claims

    NTA Unveils Platform to Report Fake NEET-UG Claims

    NIELIT partners with eight organisations (SCL, Amrita, Kyndryl, etc.) to boost digital skilling, AI research, and innovation under Digital India. Includes the UP government's plan for AI skilling in all 75 districts.

    UP to Train All Districts in AI Skills as NIELIT Signs New Tech-Focused Pacts

    IIT-Madras researchers at the Centre for Non-Destructive Evaluation (CNDE) are developing advanced NDT technologies using AI, robotics, and more to inspect infrastructure (bridges, pipelines, etc.) without damage, aiming to cut costs, reduce downtime, and enhance safety.

    IIT-Madras Develops Non-Destructive Testing Tech to Monitor Infrastructure, Cut Maintenance Costs

    Ignou, MKITM to Jointly Develop Industry-Focused Tourism Courses in UP

    Ignou, MKITM to Jointly Develop Industry-Focused Tourism Courses in UP

    Jadavpur University Library implements 'Sparsh' software, developed by Prof. Anupam Basu, to convert books to Braille for visually challenged students, enhancing accessibility.

    Jadavpur University Installs ‘Sparsh’ for Visually Challenged Students

    Government, Microsoft Join Hands to Train Women in AI Across Six States

    Skill Ministry, Microsoft Join Hands to Train Women in AI Across Six States

    Hyundai opens EV research centre at IIT Delhi, focusing on battery tech, BMS and future mobility. It is part of a broader India R&D expansion and academic partnerships.

    Hyundai Partners with IIT Delhi to Advance Battery Research for Electric Mobility

  • BFSI
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    PayU Secures Final RBI Nod to Operate as Online Payment Aggregator

    PayU Secures Final RBI Nod to Operate as Online Payment Aggregator

    LIC Launches WhatsApp-Based Premium Payment Facility for Policyholders

    LIC Launches WhatsApp-Based Premium Payment Facility for Policyholders

    RBI Begins Monitoring Digital Lending Apps from May 13; Borrowers to Get Verified App Directory by July

    RBI Begins Monitoring Digital Lending Apps from May 13; Borrowers to Get Verified App Directory by July

    India's FM Nirmala Sitharaman to review cybersecurity of financial infrastructure amid escalating tensions with Pakistan.

    Nirmala Sitharaman Calls High-Level Meeting on Cyber Defence System Amid India-Pakistan Tension

    Indian banks heighten cyber and physical security, especially in border areas, following India's strikes in Pakistan and PoK, with PNB establishing a 24x7 cyber "war room."

    Banks Tighten Cyber Security, Bolster Border Branch Vigilance Amid India-Pakistan Tension 

    Bank of India and Sa-Dhan Partner to Boost Credit Access for Small and Women-led Enterprises

    Bank of India and Sa-Dhan Partner to Boost Credit Access for Small and Women-led Enterprises

    NPCI Bharat BillPay integrates Airtel Payments Bank's NCMC-enabled RuPay On-The-Go cards, allowing digital recharges for public transport across India via Bharat Connect.

    NPCI Adds Airtel Payments Bank RuPay Cards for NCMC Recharges on Bharat BillPay

    26 Regional Rural Banks (RRBs) merge across 11 states on 1 May, the fourth phase of consolidation to strengthen rural banking and financial inclusion in India.

    Merger of 26 Regional Rural Banks Under ‘One State-One RRB’ Takes Effect Across 11 States, UTs

    RBI approves MobiKwik's Zaakpay as an online payment aggregator. This license allows them to directly onboard merchants and handle digital payments.

    RBI Clears MobiKwik’s Zaakpay to Operate as Payment Aggregator

  • Technology
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    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    Renesas India becomes the first to design 3-nanometer chips in India, as it expands R&D operations and partners with the government to support semiconductor innovation and local talent development.

    Japan’s Renesas to Design 3nm Chips, Boosting India’s Semiconductor and Electronics Industry

    C-DOT has partnered with Synergy Quantum India to co-develop drone-optimised Quantum Key Distribution (QKD) systems using the BB84 protocol.

    C-DOT & Synergy Quantum Join Forces to Develop Quantum Key Distribution Technology for Secure Drone Communication

    Gujarat govt launches iFactory Lab at ITI Kubernagar with Kaushalya Skill University to train students in Industry 4.0 tech like IoT, robotics, and automation.

    Gujarat Sets Up iFactory Lab to Boost Industry 4.0 Skills Among Youth

    Maharashtra Signs Rs 1,600 Cr Deal to Expand Emergency Medical Services by 2025

    Maharashtra Signs Rs 1,600 Cr Deal to Expand Emergency Medical Services by 2025

    DoT Nears Completion of Satellite Spectrum Allocation Rules, Draft to Be Released Soon

    DoT Nears Completion of Satellite Spectrum Allocation Rules, Draft to Be Released Soon

    The Bengal Police Cyber Crime Cell is combating fake news during India-Pakistan skirmishes by verifying information and issuing guidelines.

    Bengal Police Warns of Fake News During India-Pakistan Skirmishes

    Adani Deploys India’s First Hydrogen Truck for Mining Logistics in Chhattisgarh

    Adani Deploys India’s First Hydrogen Truck for Mining Logistics in Chhattisgarh

    After India and Pakistan agreed to a ceasefire following heightened tensions and military strikes, fake news continues to spread online. The IT Ministry has issued best practices for safe and responsible social media use amid ongoing misinformation threats.

    Ceasefire Declared, but Will Misinformation Stop Too? IT Ministry Shares Best Practices for Safe Social Media Use

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    NSDC International to Train 100,000 Caregivers for Global Healthcare Sector

    NSDC International to Train One Lakh Caregivers for Global Healthcare Sector

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    Raj Kumar Dubey, BPCL's Director (HR), assumes additional charge as Director (Marketing), bringing 35+ years of experience in operations and HR.

    Raj Kumar Dubey Assumes Additional Charge as Director (Marketing) at BPCL

    NSDC International visits Germany to boost global skill partnerships, enhance workforce mobility, and align Indian training with international industry needs.

    NSDC International Forges Cross-Border Skill Partnerships in Germany

    Union Govt Begins Implementation of Unified Pension Scheme for Central Govt. Employees

    Union Govt Begins Implementation of Unified Pension Scheme for Central Govt Employees

    Union Cabinet approves 2% hike in Dearness Allowance (DA) for central government employees and Dearness Relief (DR) for pensioners, raising it to 55% from January 1, 2025.

    Cabinet Approves 2% Hike in DA and DR for Government Employees and Pensioners

    Creating Happier Workplaces In Hospitality: Novotel Hyderabad Airport's Holistic Approach

    Creating Happier Workplaces in Hospitality: Novotel Hyderabad Airport’s Holistic Approach

    Nawaz Modi Singhania Bids Adieu To Raymond’s Board As Director

    Nawaz Modi Singhania Bids Adieu to Raymond’s Board as Director

    India Inc. Is Experiencing A Fundamental Skills Reset: LinkedIn Report

    India Inc. is Experiencing a Fundamental Skills Reset: LinkedIn Report

  • APAC Exclusive
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APAC Media
  • Home
  • Governance
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    • PSU
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    • water
    ONGC Tripura Power and Assam Power Development Corporation to build a 250 MW battery energy storage system in Assam for better solar power management.

    ONGC’s Tripura Arm, Assam Power Partner to Develop 250MW Battery Energy Storage

    NSDC International to Train 100,000 Caregivers for Global Healthcare Sector

    NSDC International to Train One Lakh Caregivers for Global Healthcare Sector

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    UP CM proposes north-south corridor linking Nepal border to southern states, boosting connectivity and development.

    UP Needs to Develop North-South Corridor to Strengthen Connectivity: CM Yogi Adityanath

    NLC India Renewables to Supply 810 MW Solar Power to Rajasthan RVUNL

    NLC India Renewables to Supply 810 MW Solar Power to Rajasthan RVUNL

    WBSEDCL will allow West Bengal consumers to use up to a negative Rs 300 balance on prepaid smart meters, preventing immediate disconnection at zero balance.

    WBSEDCL to Allow Bill Leeway of Negative Rs 300 for Smart Meter Transition

    India seeks more S-400 missile defence systems from Russia after their successful deployment in Operation Sindoor against Pakistani aerial incursions.

    India Seeks Additional S-400 Missile Systems from Russia After Successful Operation Sindoor

    Renesas India becomes the first to design 3-nanometer chips in India, as it expands R&D operations and partners with the government to support semiconductor innovation and local talent development.

    Japan’s Renesas to Design 3nm Chips, Boosting India’s Semiconductor and Electronics Industry

    C-DOT has partnered with Synergy Quantum India to co-develop drone-optimised Quantum Key Distribution (QKD) systems using the BB84 protocol.

    C-DOT & Synergy Quantum Join Forces to Develop Quantum Key Distribution Technology for Secure Drone Communication

  • Healthcare
    • All
    • Appointments
    • HealthTech
    • Interviews
    • News
    Tata Elxsi Collaborates with ECOSEP to Develop AI Tools for Sports Medicine

    Tata Elxsi Collaborates with ECOSEP to Develop AI Tools for Sports Medicine

    Delhi CM launches MedLEaPR, a new digital platform for medico-legal documentation across the city's healthcare institutions.

    Delhi Launches Digital Platform ‘MedLEaPR’ to Streamline Medico-Legal Reporting

    Delhi Government Begins Mobile Registration Campaign for Ayushman Vaya Vandana Yojana

    Delhi Govt Begins Mobile Registration Campaign for Ayushman Vaya Vandana Yojana

    Delhi Govt to Roll Out Unified Health Management Information System to Monitor Real-Time Hospital Data

    Delhi Govt to Roll Out Unified Health Management Information System to Monitor Real-Time Hospital Data

    Delhi government launches Ayushman Vay Vandana scheme, offering Rs 10 lakh health insurance for residents aged 70+, combining central Ayushman Bharat with state benefits. Free tests and personalized health cards included. Details on integration and hospital access awaited.

    Delhi Launches Rs 10 Lakh Health Cover for Senior Citizens

    IIT Guwahati and AIIMS Guwahati launch a 4-year BS in Biomedical Science and Engineering, integrating engineering, medicine, and pharmacology. Applications open April 25th.

    IIT Guwahati, AIIMS Guwahati to Collaborate on Interdisciplinary Course on Biomedical Engineering

    Discover the innovative 'snowflake model' proposed by AIIMS doctors to enhance cancer treatment in smaller cities. This strategy focuses on infrastructure upgrades, digital integration, and a tiered care system.

    AIIMS Bhopal, Jodhpur to Collaborate on Cancer Care in Tier Two-Three Cities

    Assam gets Northeast's first onco-robotic surgery at Guwahati Cancer Institute, offering minimally invasive cancer procedures with enhanced precision, faster recovery and improved outcomes. Similar facilities to open in Dibrugarh & Silchar.

    Guwahati State Cancer Institute Launches Northeast’s First Onco-Robotic Surgery Facility

    Union Health Minister JP Nadda launches Ayushman Bharat, Vayo-Vandana & GJAY in Odisha. Aimed to cover 1.03 crore families with free health insurance.

    Nadda to Launch Expanded Ayushman Bharat Scheme in Odisha Amid Statewide Health Push

  • Education
    • All
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    • Edtech
    • Higher Education
    • interviews
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    • School (K12 Education)
    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    CBSE declared the 2025 Class 10 and 12 board exam results on 13 May, showing slight improvements in pass percentages. Over 44 lakh students appeared; results are available on DigiLocker and the CBSE portal.

    CBSE 2025 Results Out: Class 10 Pass Rate at 93.66%, Class 12 at 88.39%

    Gujarat govt launches iFactory Lab at ITI Kubernagar with Kaushalya Skill University to train students in Industry 4.0 tech like IoT, robotics, and automation.

    Gujarat Sets Up iFactory Lab to Boost Industry 4.0 Skills Among Youth

    ‘Our Digital Ecosystem is Built on Collaborative Participation of Faculty Members, Students and Administrative Staff’: Dr Manimala Puri, Vice Chancellor, Pimpri Chinchwad University

    ‘Our Digital Ecosystem is Built on Collaborative Participation of Faculty Members, Students and Administrative Staff’: Dr Manimala Puri, Vice Chancellor, Pimpri Chinchwad University

    Lovely Professional University (LPU) and Broadridge India partner to launch a faculty development program, aligning academic instruction with industry needs in emerging technologies.

    Broadridge, LPU Begin Faculty-Focused Tech Training Under New Academic Partnership

    Centre Clears Rs 60,000 Cr ITI Upgrade Plan with Industry and State Support

    Centre Clears Rs 60,000 Cr ITI Upgrade Plan with Industry and State Support

    Nagaland University develops advanced, cost-effective aminated graphene material for next-gen supercapacitors with rapid charging and high energy storage, holding an Indian patent.

    Nagaland University Achieves Breakthrough in Next-Gen Energy Storage Devices

    Andhra Pradesh partners with Schneider Electric India Foundation to establish 20 advanced skill training labs in ITIs and polytechnics, focusing on electronics, green energy, and construction.

    Andhra Pradesh, Schneider Electric to Set Up 20 Labs for Industry-Oriented Skill Training

    CBSE Unveils Online AI Capacity Building Programmes for Teachers in Collaboration with Intel

    CBSE Unveils Online AI Capacity Building Programmes for Teachers in Collaboration with Intel

    UIDAI, NTA, and NIC pilot Aadhaar-based face authentication for NEET UG 2025 in Delhi to enhance exam security and verify candidate identity using contactless facial recognition.

    UIDAI Tests Face Authentication for NEET UG 2025 to Curb Exam Impersonation

    IIM Shillong and Tripura government collaborate to strengthen rural governance and development through capacity building and training.

    Tripura Govt Signs MoU with IIM Shillong to Strengthen Rural Governance

    NITTTR Chandigarh launches a Cyber Wellness Clinic with ISAC and Zscaler support to boost cybersecurity skills for students, educators, and law enforcement through workshops and certified training.

    NITTTR Chandigarh Sets Up Cyber Clinic to Train Students and Police in Digital Threat Response

    India Post launches 'Gyan Post' on May 1st for low-cost delivery of educational, religious & cultural books nationwide. Affordable rates & surface mail for wider access.

    India Post Launches ‘Gyan Post’ to Deliver Educational Books at Lower Rates Nationwide

    NTA Unveils Platform to Report Fake NEET UG Claims

    NTA Unveils Platform to Report Fake NEET-UG Claims

    NIELIT partners with eight organisations (SCL, Amrita, Kyndryl, etc.) to boost digital skilling, AI research, and innovation under Digital India. Includes the UP government's plan for AI skilling in all 75 districts.

    UP to Train All Districts in AI Skills as NIELIT Signs New Tech-Focused Pacts

    IIT-Madras researchers at the Centre for Non-Destructive Evaluation (CNDE) are developing advanced NDT technologies using AI, robotics, and more to inspect infrastructure (bridges, pipelines, etc.) without damage, aiming to cut costs, reduce downtime, and enhance safety.

    IIT-Madras Develops Non-Destructive Testing Tech to Monitor Infrastructure, Cut Maintenance Costs

    Ignou, MKITM to Jointly Develop Industry-Focused Tourism Courses in UP

    Ignou, MKITM to Jointly Develop Industry-Focused Tourism Courses in UP

    Jadavpur University Library implements 'Sparsh' software, developed by Prof. Anupam Basu, to convert books to Braille for visually challenged students, enhancing accessibility.

    Jadavpur University Installs ‘Sparsh’ for Visually Challenged Students

    Government, Microsoft Join Hands to Train Women in AI Across Six States

    Skill Ministry, Microsoft Join Hands to Train Women in AI Across Six States

    Hyundai opens EV research centre at IIT Delhi, focusing on battery tech, BMS and future mobility. It is part of a broader India R&D expansion and academic partnerships.

    Hyundai Partners with IIT Delhi to Advance Battery Research for Electric Mobility

  • BFSI
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    PayU Secures Final RBI Nod to Operate as Online Payment Aggregator

    PayU Secures Final RBI Nod to Operate as Online Payment Aggregator

    LIC Launches WhatsApp-Based Premium Payment Facility for Policyholders

    LIC Launches WhatsApp-Based Premium Payment Facility for Policyholders

    RBI Begins Monitoring Digital Lending Apps from May 13; Borrowers to Get Verified App Directory by July

    RBI Begins Monitoring Digital Lending Apps from May 13; Borrowers to Get Verified App Directory by July

    India's FM Nirmala Sitharaman to review cybersecurity of financial infrastructure amid escalating tensions with Pakistan.

    Nirmala Sitharaman Calls High-Level Meeting on Cyber Defence System Amid India-Pakistan Tension

    Indian banks heighten cyber and physical security, especially in border areas, following India's strikes in Pakistan and PoK, with PNB establishing a 24x7 cyber "war room."

    Banks Tighten Cyber Security, Bolster Border Branch Vigilance Amid India-Pakistan Tension 

    Bank of India and Sa-Dhan Partner to Boost Credit Access for Small and Women-led Enterprises

    Bank of India and Sa-Dhan Partner to Boost Credit Access for Small and Women-led Enterprises

    NPCI Bharat BillPay integrates Airtel Payments Bank's NCMC-enabled RuPay On-The-Go cards, allowing digital recharges for public transport across India via Bharat Connect.

    NPCI Adds Airtel Payments Bank RuPay Cards for NCMC Recharges on Bharat BillPay

    26 Regional Rural Banks (RRBs) merge across 11 states on 1 May, the fourth phase of consolidation to strengthen rural banking and financial inclusion in India.

    Merger of 26 Regional Rural Banks Under ‘One State-One RRB’ Takes Effect Across 11 States, UTs

    RBI approves MobiKwik's Zaakpay as an online payment aggregator. This license allows them to directly onboard merchants and handle digital payments.

    RBI Clears MobiKwik’s Zaakpay to Operate as Payment Aggregator

  • Technology
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    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    IIT Delhi Launches ‘Jigyasa’ to Explain Lab Research to the Public

    Renesas India becomes the first to design 3-nanometer chips in India, as it expands R&D operations and partners with the government to support semiconductor innovation and local talent development.

    Japan’s Renesas to Design 3nm Chips, Boosting India’s Semiconductor and Electronics Industry

    C-DOT has partnered with Synergy Quantum India to co-develop drone-optimised Quantum Key Distribution (QKD) systems using the BB84 protocol.

    C-DOT & Synergy Quantum Join Forces to Develop Quantum Key Distribution Technology for Secure Drone Communication

    Gujarat govt launches iFactory Lab at ITI Kubernagar with Kaushalya Skill University to train students in Industry 4.0 tech like IoT, robotics, and automation.

    Gujarat Sets Up iFactory Lab to Boost Industry 4.0 Skills Among Youth

    Maharashtra Signs Rs 1,600 Cr Deal to Expand Emergency Medical Services by 2025

    Maharashtra Signs Rs 1,600 Cr Deal to Expand Emergency Medical Services by 2025

    DoT Nears Completion of Satellite Spectrum Allocation Rules, Draft to Be Released Soon

    DoT Nears Completion of Satellite Spectrum Allocation Rules, Draft to Be Released Soon

    The Bengal Police Cyber Crime Cell is combating fake news during India-Pakistan skirmishes by verifying information and issuing guidelines.

    Bengal Police Warns of Fake News During India-Pakistan Skirmishes

    Adani Deploys India’s First Hydrogen Truck for Mining Logistics in Chhattisgarh

    Adani Deploys India’s First Hydrogen Truck for Mining Logistics in Chhattisgarh

    After India and Pakistan agreed to a ceasefire following heightened tensions and military strikes, fake news continues to spread online. The IT Ministry has issued best practices for safe and responsible social media use amid ongoing misinformation threats.

    Ceasefire Declared, but Will Misinformation Stop Too? IT Ministry Shares Best Practices for Safe Social Media Use

  • Startups
  • States / UT
    • Maharashtra
  • Events
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    • All
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    • HR Tech
    • HR Trends & Global News
    • Interviews
    • Layoffs
    • Leaderships
    • Learning & Developement
    • Performance Management
    • Rewards & Recoginations
    • Talent Management
    • Work Life Balance
    • Workplace Culture
    NSDC International to Train 100,000 Caregivers for Global Healthcare Sector

    NSDC International to Train One Lakh Caregivers for Global Healthcare Sector

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    EPFO Introduces Two Major Reforms to Simplify and Speed Up Claim Settlement Process

    Raj Kumar Dubey, BPCL's Director (HR), assumes additional charge as Director (Marketing), bringing 35+ years of experience in operations and HR.

    Raj Kumar Dubey Assumes Additional Charge as Director (Marketing) at BPCL

    NSDC International visits Germany to boost global skill partnerships, enhance workforce mobility, and align Indian training with international industry needs.

    NSDC International Forges Cross-Border Skill Partnerships in Germany

    Union Govt Begins Implementation of Unified Pension Scheme for Central Govt. Employees

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Bharti AXA Life Insurance drives digital transformation of services through Project Serv-o-ttam

By: APAC News Network

by APAC News Network
May 24, 2023
in Insurance
Reading Time: 3 mins read
Bharti AXA Life Insurance drives digital transformation of services through Project Serv-o-ttam

Mumbai: In its commitment to providing a seamless customer journey, Bharti AXA Life Insurance is constantly striving to strengthen its digital capabilities. The company rolled-out and successfully completed the phase 1 of Project Serv-o-ttam, under which 20 policy servicing journeys were re-imagined and it enabled a 360-degree transformation of physical services into digital services, thus facilitating customers to service their policy online in just a few clicks.

Customers of Bharti AXA Life can easily update their contact details and perform other policy-related tasks such as switching funds, surrendering their policy, and applying for a loan through DigiServe, company’s customer-centric portal, which can be easily accessed from their website.

All these processes have significantly improved the efficiency of services thus resulting in query resolution within 24 hours, enabling customers to enjoy a smoother and hassle-free service. These digital services also offer DIY options, paperless processes, and OTP-based consent that helps customers to manage their policy and perform transactions securely and efficiently.

Talking about the highlights of Project Serv-o-ttam, Company’s Chief Customer Officer and Head Digital Business, Nitin Mehta said, “Project Serv-o-ttam is perfectly aligned with our mission to simplify insurance for our valued customers. We have received positive reviews for our efficient services, and a remarkable 30% increase in the Net Promoter Scores for our customer portal Digiserve is a testament to the delight we have successfully created for our customers. We understand that changing times have brought a shift in customers’ requirements, and digitization has made it easier for them to avail key services while eliminating manual processes. With Project Serv-o-ttam, we prioritize saving customers’ time and effort. These are the times of DIY journeys, and we want to make managing the policy for our customers as easy as possible.”

Speaking on the Project Serv-o-ttam, Mr. Pankaj Gupta, Chief Technology Officer at Bharti AXA Life Insurance, said, “At Bharti AXA Life, we are committed to enhancing the customer experience through our digital services. By investing in our digital capabilities, we have been able to improve the customer journey and query-resolution time, while also mitigating the risk of fraud. Our digital processing system is designed to meet the demands of our customers’ busy lifestyles, providing them with a fast and hassle-free way to access our services like changing nominee details and updating bank account details anytime and anywhere. At Bharti AXA Life, we remain committed to providing our customers with the best possible service experience and we are dedicated to providing them with innovative solutions services.”

The project was aimed at digitizing 8 critical policy servicing journeys, viz. the demographic change, bank account update, fund switch, payment mode & method change, loan application, partial withdrawal, policy surrender and online nominee update. In addition to the benefits provided to customers, Project Serv-o-ttam also offers front-desk employees a single-screen view of customer & policy information, enabling them to provide timely and efficient service to customers. This has led to 33% decrease in the time required to serve a single customer.

This project has also won two recognitions for its operational excellence – ‘InsureNext Conference & Awards-2023’ and ‘Terragni- CXPA India CX Awards 2022’, held first time in India that recognizes and honours excellent work done towards enhancing customer experience. Additionally, the positive impact it had on the Net Promoter Score created a success story which won two more awards – UBS Forums – Customer Experience Team of the Year Award 2023 and Best CX Strategy of the year award 2023 by Brainanalytics.

Tags: Bharti AXA Life InsuranceDigital TransformationMr. Pankaj GuptaNitin Mehta
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