Bengaluru: AXA Global Business Services (AXA GBS), subsidiary of the AXA Group, a global insurance and asset management company, is celebrating three decades of successful operations in India. The milestone was commemorated with a celebratory town hall in Pune and Bangalore, attended by Chief Executive Officer (CEO) Michele Rochefort and the AXA GBS Executive Committee.
-
Expanding Global Presence
With a workforce of over 4,000 professionals across Bangalore, Pune, the UK, and Morocco, AXA GBS continues to grow its global footprint. The company partners with more than 35 AXA entities in 14 countries, offering a diverse portfolio of services, including technology solutions, artificial intelligence, industrial automation, and traditional business process services such as language support.
-
Commitment to Operational Excellence
Since its inception, AXA GBS has transitioned into a trusted advisor within AXA’s ecosystem, leveraging a high-value, output-based operating model. This evolution is reflected in its rising customer satisfaction scores and an improved Net Promoter Score (NPS) over the past year. By blending innovation with operational efficiency, the company continues to strengthen its relationships with AXA’s global teams.
-
New Facility in Pune
Underscoring its commitment to fostering a world-class workplace, AXA GBS has inaugurated a state-of-the-art facility in Pune. This new center aims to enhance service delivery, drive innovation, and promote an inclusive and collaborative workspace.
-
Investing in Talent and the Future
As a skills-driven organization, AXA GBS prioritizes workforce development through role-based learning academies. With an impressive 88% employee engagement score and a 90% retention rate, the company fosters a high-performance culture.
Looking ahead, AXA GBS is set to invest in emerging technologies to drive AXA’s global ambitions. With its dedicated workforce and evolving service offerings, the company aims to shape the future of insurance, setting new industry benchmarks in innovation and collaboration.
Discussion about this post