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    IAS Ajay Kumar Appointed Managing Director of Gurugram Metro Rail Limited

    IAS Ajay Kumar Appointed Managing Director of Gurugram Metro Rail Limited

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Home Industry BFSI

Central Bank of India Taps iServeU to Drive Merchant Acquiring Operations Across the Country

By: Editorial Desk

by Editorial Desk
August 7, 2025
in BFSI
Reading Time: 1 min read
Central Bank of India Taps iServeU to Drive Merchant Acquiring Operations Across the Country

Central Bank of India Taps iServeU to Drive Merchant Acquiring Operations Across the Country

Summarize with:

Odisha: The Central Bank of India has awarded a five-year, $10 million contract to iServeU, a leading modern banking infrastructure provider, to power its merchant acquiring operations nationwide. 

This move is part of the bank’s larger strategy to strengthen digital payment adoption, particularly in underserved regions.

Details of the contract

The contract includes the deployment and management of UPI-enabled soundboxes, a multilingual merchant app with advanced UPI features, a robust soundbox platform, a back-office portal, and complete merchant support services.

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The solution also ensures a smooth transition from the previous service provider, ensuring uninterrupted services to merchants across the country.

Scalable and future-ready deployment

As per the agreement, iServeU will annually supply over 60,000 soundboxes, including QR-based and Tap & Pay devices with pin-pad options. The deployment will also extend to the Central Bank’s subsidiaries, Regional Rural Banks (RRBs), and future merged entities, ensuring long-term technological alignment.

Supporting financial inclusion in underserved regions

This strategic partnership directly supports the Government of India’s push for digital payment inclusion, particularly in rural areas, the Northeast, and Jammu & Kashmir. By strengthening its digital presence, the Bank aims to better serve high-potential but underserved markets.

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Tags: acquiring bankBankingCentral Bank of Indiacentral bank of india iserveu contractcentral bank of india iserveu partnershipfinancial inclusionmerchant payments
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