Noida, Sep 8 (APAC Media): Muthoot MCred Limited on Tuesday announced the appointment of Dr George Paul as Internal Ombudsman and Vigneshwaran Subramanian, ACMA, as Chief Risk Officer (CRO), as the gold loan non-banking financial company (NBFC) looks to strengthen its grievance redressal, risk management and governance frameworks.
Paul has over three decades of experience in banking, international finance, foreign exchange, trade finance and compliance, the company said in a statement.
He previously served as vice president in the Treasury Department at ESAF Small Finance Bank and headed the International Banking Division at South Indian Bank.
A Fellow of the Indian Institute of Bankers and a Ph.D. in International Finance, Paul will be responsible for strengthening customer grievance redressal and enhancing customer trust, Muthoot MCred said.
“I look forward to contributing to a robust and transparent grievance redressal framework that places customer trust and fairness at the centre of the organisation’s operations,” Paul said.
Subramanian, who has extensive experience in credit governance, enterprise risk management and regulatory compliance, joins Muthoot MCred as Chief Risk Officer.
He previously served as Head of Credit at Asirvad Microfinance and has held leadership positions in risk management and governance.
“As Muthoot MCred continues to expand, building a strong and forward-looking risk management framework will be critical to sustainable growth,” Subramanian said.
He added that he would focus on strengthening risk governance, regulatory preparedness and supporting the company’s long-term objectives.
The appointments are aimed at strengthening Muthoot MCred’s professional management framework, regulatory preparedness and institutional capabilities as the company continues its growth journey, it said.
Muthoot Mcred said the appointments underline its focus on customer-centricity, sound risk management and strong governance.
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