New Delhi, Oct 9(APAC Media): Capgemini has elevated Pratibha Sharma to Vice President, expanding her leadership role in digital transformation and customer experience services.
Sharma brings experience across Capgemini, Infosys, Aditya Birla Capital, Tata Interactive Systems and Larsen & Toubro. Her career has covered digital strategy, experience design, front-end engineering and business transformation.
Key Focus: Digital Transformation And Customer Experience
In her new role, Sharma will focus on experience-led services, digital customer experience and large-scale transformation projects. Her responsibilities include supporting innovation and developing customer-focused solutions for global markets.
Her background also includes business strategy, profit and loss (P&L) management, digital sales and programme delivery. She has worked across global teams, with experience in integrating emerging technologies into business operations.
Leadership Experience Across Multiple Sectors
Sharma’s professional experience spans IT services, financial services and digital solutions. Her work across different organisations has involved technology-led initiatives, customer experience and business delivery.
Her elevation comes as businesses continue to invest in digital transformation and customer experience to improve operations and respond to changing customer needs. Her experience across technology, strategy and delivery is relevant to Capgemini’s work in these areas.
The company has not disclosed further details about Sharma’s expanded responsibilities or the markets she will oversee in her new position.
