IDFC FIRST Bank has launched Digital Banking Units (DBUs) at Kendujhar in Odisha and Dimapur in Nagaland. The move is in sync with the Government’s initiative to deepen financial inclusion.
The #DBUs will provide a comprehensive range of digital products and services on the liability as well as the asset side, including the opening of savings accounts, fund transfers, end-to-end digital processing of loans, internet banking, digital grievance redressal, ATMs, and services related to government-sponsored schemes.
The outlets at Kendujhar and Dimapur are part of the 75 #DigitalBankingUnits inaugurated by Honourable Prime Minister Shri Narendra Modi in the presence of Smt. Nirmala Sitharaman, Honourable Minister of Finance and Corporate Affairs, and Shri Shaktikanta Das, RBI Governor, via video conference on October 16. The establishment of DBUs across 75 districts was announced in the latest Budget to commemorate 75 years of India’s independence.
The launch of the DBU at Kendujhar was attended by Shri Mohan Charan Majhi, MLA, Kendujhar, while the launch of the Dimapur unit was graced by Shri Temjen Imna Along Longkumer, Honourable Minister of Higher Education and Tribal Affairs, Government of Nagaland.
The DBUs at Kendujhar and Dimapur align with IDFC FIRST Bank’s technology-first approach and efforts to deliver high-quality, personalised digital experiences to customers.
Sumit Madan, Head – Retail Liabilities and Branch Banking, IDFC FIRST Bank, said, “We are delighted to announce the opening of Digital Banking Units at Dimapur and Kendujhar. This will enable self-service for the digitally savvy and provide assisted mode to customers who are new to online banking, thus furthering financial inclusion in the branch catchment areas. The government’s initiative to set up DBUs will go a long way in helping more citizens get connected to the country’s digital ecosystem.”
The Bank’s DBUs at Dimapur and Kendujhar enable cost-effective and paperless banking in a secure environment. The outlets offer a connected environment for digital banking, interactive digital walls, Digital Kiosks, and cash recyclers. The outlets are equipped to provide customers with information on safe digital banking practices.
