Newgen offers a unified digital transformation platform with native process automation, content services, communication management, and AI/ML capabilities. Globally, successful enterprises collaborate with Newgen on their low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. There are use cases ranging from onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
“Today, digital customers expect a great customer experience. This makes it imperative for organizations to engage with customers in a smooth and superior manner. The NewgenONE platform can help organizations in this endeavor. This platform is equipped with Omnichannel Customer Engagement capabilities, and can therefore empower businesses to deliver personalized and effective customer communications through their channel of choice. Thus helps deliver a superior experience across the customer journey,” informed Virender Jeet, CEO , Newgen Software.
Discussion about this post