Mumbai: IndiaFirst Life has appointed Vivek Zakarde as its Head of Data Operations. Before joining IndiaFirst Life, Zakarde was the Chief Data & Analytics Officer at IDBI Bank, where he led the Data Engineering, Data Science, Analytics, Business Intelligence, AI, Machine Learning, Blockchain, and Customer Experience (CX) departments.
An expert in Big Data, Cloud Computing, AI, and Data Science, Zakarde has held leadership positions at prominent organizations such as IndusInd Bank, India Infoline Group, Reliance General Insurance Ltd., EXL Services, and WNS. His global career experiences have allowed him to collaborate with leading enterprises such as British Gas (UK), Ford Motors (US), Suncorp Bank (Australia), and TORM Shipping (Denmark).
In his new role at IndiaFirst Life, he will be responsible for leveraging data to drive improvements across products, services, and business processes. In addition, he will play a significant role in fostering the organization’s transition toward digitization and AI adoption.
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