Pune: Poonawalla Fincorp, a prominent non-banking financial company (NBFC) specializing in consumer and MSME lending, has partnered with ServiceNow to incorporate AI-based technology in its audit and governance processes. The move aims to improve operational efficiency, compliance, and risk management.
Strengthening Internal Audits with AI
The integration of ServiceNow’s AI-driven workflows is expected to enhance Poonawalla Fincorp’s internal audit capabilities. By leveraging generative AI, the company aims to automate tasks such as audit report generation, risk assessments, and anomaly detection. AI’s ability to process large datasets allows for more accurate audits and faster identification of potential risks, which could improve the company’s overall governance framework.
Improving Risk Management and Compliance
One of the primary goals of this initiative is to strengthen Poonawalla Fincorp’s risk management structure. By using AI, the company intends to proactively identify and address risks while ensuring better alignment with ever-evolving regulations. AI-powered analytics will not only assist in risk prediction but also provide insights that can support timely governance interventions.
Streamlining Audit Processes
The adoption of AI is set to simplify and streamline audit operations. Traditionally, audits can be resource-intensive and time-consuming, requiring significant manual effort. However, AI’s automation potential will drastically reduce the time spent on manual processes, ultimately increasing the speed and accuracy of audits.
The shift toward AI-based automation comes as financial institutions are under increasing pressure to adopt innovative technologies to stay competitive and compliant. Poonawalla Fincorp’s decision to integrate ServiceNow’s AI solutions highlights the growing trend of AI adoption in the BFSI sector.
