New Delhi: As a measure to optimise its operations while experiencing a surge in passenger traffic, Delhi International Airport Ltd (DIAL) is set to deploy predictive analytics based on artificial intelligence and camera-based solutions, according to a top official.
As India’s largest airport, the Indira Gandhi International Airport (IGIA), managed by DIAL, currently has three terminals – T1, T2, and T3, and accommodates a daily influx of 1,300-1,500 flights.
Anticipating a staggering 70 million passengers by the end of the fiscal year in March 2024, DIAL recognises the need for innovative solutions to enhance delhi airport efficiency.
DIAL’s CEO Videh Kumar Jaipuriar, while in conversation with media outlets, emphasised the adoption of digital solutions, including Internet of Things (IoT)-based technologies and artificial intelligence.
The integration of predictive analytics aims to forecast and manage passenger footfalls, particularly during peak times. To facilitate this, DIAL is upgrading its system to the Airport Operations Centre (APOC), a methodology already operational in several European delhi airport.
The APOC system relies on predictive analytics derived from data collected over time, enabling it to estimate footfall at specific timeframes. This data-driven approach assists in coordinating manpower deployment efficiently across entry gates, check-in counters, and security checks.
DIAL has already implemented a camera-based solution at Terminal 3 (T3) from Swiss manufacturer Xovis. This system utilises artificial intelligence to count people in different queues, providing real-time insights into waiting times. Plans are underway to extend this technology to Terminal 1 (T1) after its expansion is completed.
Additionally, various camera-based solutions are being explored for diverse use cases, such as managing trolleys and monitoring vehicle movements on the air side. Smart cameras, capable of counting trolleys in designated areas, will alert terminal operations staff if there is a shortage.
On the air side, DIAL is leveraging technology to track vehicles. By employing tracking devices, the system converts Internet of Things (IoT) data into actionable insights, helping monitor deviations in vehicle routes.
This technology is currently implemented for DIAL’s vehicles and is being considered for other stakeholders’ vehicles, including flight catering and cargo vehicles.
DIAL is working on expanding Terminal 1, with an estimated completion date by February-end next year. The expanded terminal is projected to increase its passenger handling capacity from 17 million to 40 million.
Overall, these technological advancements align with DIAL’s commitment to improving airport operations and passenger experiences. The airport operator also plans to revisit its 2016 master plan to accommodate the evolving needs of one of the busiest airports in the world.
