Bengaluru: MediBuddy, India’s leading digital healthcare platform, has obtained an Indian patent from Intellectual Property India for its real-time telehealth consultation feedback system, QuAFI. MediBuddy’s patented QuAFI utilises customised dashboards and metrics to evaluate critical parameters of teleconsultations, including communication, user experience, and consultation quality.
This provides instantaneous, personalised, and context-specific feedback to doctors, enabling them to refine their skills seamlessly during consultations. The transformative impact enhances patient experiences, elevates health outcomes, and fosters enduring trust among users, heralding a new era in healthcare interaction and excellence.
Key features of MediBuddy’s innovative system:
- Plug-and-play model adaptable to any telehealth platform
- Addresses gaps in current physician training regarding patient communication
- Facilitates continuous learning and skills enhancement for doctors
- Improves consistency and quality of remote patient care
Dr. Gowri Kulkarni, Head of Medical Operations at MediBuddy, emphasises the system’s value for doctors offering telemedicine services. The real-time feedback system acts as a virtual assistant, enhancing doctor-patient communication and consultation quality.
