Mumbai: HDB Financial Services (HDBFS), a non-banking financial company (NBFC) in India, has become the first NBFC to implement the National Payments Corporation of India’s (NPCI) e-KYC Setu system. This move aims to enhance the efficiency and security of customer onboarding processes by leveraging digital solutions.
The e-KYC Setu system, developed by NPCI, facilitates seamless electronic verification of customers’ identities by integrating with various government databases. HDBFS’s adoption of this system is expected to significantly reduce the time and effort required for KYC (Know Your Customer) processes, ensuring quicker and more secure customer verifications.
By implementing the e-KYC Setu system, HDBFS strengthens its commitment to digital transformation and compliance with regulatory requirements. The system is designed to provide an efficient and user-friendly experience for customers, furthering HDBFS’s goal of streamlining operations and enhancing customer service.
