New Delhi: Unified Payments Interface (UPI) rebounded strongly in May 2025, processing 18.68 billion transactions, a significant rise from 17.89 billion in April, according to fresh data released by the National Payments Corporation of India (NPCI) on 1 June.
The latest figures also reflect a robust 33 per cent year-on-year increase, with May 2024 recording 14.03 billion transactions.
In terms of value, UPI transactions amounted to Rs 25.14 lakh crore in May, up 5 per cent from Rs 23.95 lakh crore in April.
This also represents a 23 per cent jump from Rs 20.45 lakh crore in the same month last year. The platform saw an average of 602 million transactions daily, with a corresponding average daily transaction value of Rs 81,106 crore.
The recovery in May follows a decline in April, when UPI volumes had slipped from March’s 18.3 billion due to several service interruptions.
Empowering your financial transactions with easy, safe & instant money transfers through UPI. Time to stay #AlwaysForward. #UPI #DigitalPayments@GoI_MeitY I @_DigitalIndia I @RBI I @dilipasbe I @UPI_NPCI pic.twitter.com/cYeXejf36O
— NPCI (@NPCI_NPCI) June 1, 2025
A major disruption on 12 April, caused by an excessive volume of API calls from banks, temporarily reduced the system’s transaction success rates.
While May also saw isolated outages, including a notable incident involving PhonePe due to network capacity issues, these did not significantly affect the overall transaction flow.
Launched in 2016 by NPCI, UPI has rapidly become the backbone of India’s digital payments ecosystem. Its widespread adoption has been driven by smartphone penetration, government digitisation initiatives following demonetisation, and the participation of key players like Google Pay, PhonePe, and Paytm.
In response to April’s service disruptions, NPCI has tightened oversight over the platform. On 21 May, it issued a circular detailing operational protocols for 10 APIs tied to UPI.
The guidelines urge payment service providers and acquiring banks to track and regulate their use of these APIs, especially those related to transaction status checks, identified as a key factor behind the April outage following a root cause analysis.
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