The World Health Organization, with support from the Qatar Ministry of Health has launched the A.I.-powered WHO Digital Health Worker, Florence version 2.0, offering an innovative and interactive platform to share a myriad of health topics in seven languages at the World Innovation Summit for Health (WISH) in Qatar.
Florence can share advice on mental health, give tips to destress, provide guidance on how to eat right, be more active, and quit tobacco and e-cigarettes. She can also offer information on COVID-19 vaccines and more! Florence 2.0 is now available in English with Arabic French, Spanish, Chinese, Hindi and Russian to follow.
Florence has helped fight misinformation around COVID-19 since the beginning of the pandemic. The pandemic has had a significant effect on mental health. It is estimated that 1 in every 8 people in the world live with a mental disorder. Her topics like tobacco and unhealthy diet kill 16 million people every year, while physical inactivity kills an estimated 830,000. These deaths are due to diseases like cancer, heart disease, lung disease, and diabetes that can be prevented and controlled with the right support.
Andy Pattison, WHO’s Team Lead for Digital Channels said, “Digital technology plays a critical role in helping people worldwide lead healthier lives. The A.I. health worker Florence is a shining example of the potential to harness technology to promote and protect people’s physical and mental health. At WISH, we aim to meet with visionary partners to continue to improve this cutting-edge technology. AI can help fill gaps in health information that exist in many communities around the world.”
At the WISH conference, WHO released the beta version of Florence 2.0 to interact with scientists, public health organizations, entrepreneurs, and policymakers and plans to continue to develop the digital health worker to help meet major health issues facing the world today.
