New Delhi: The Department of Telecommunications (DoT) has reported major gains in curbing cyber fraud through the Financial Fraud Risk Indicator (FRI), developed with active support from the Reserve Bank of India (RBI) and the National Payments Corporation of India (NPCI).
The collaboration has enabled large-scale onboarding of stakeholders on DoT’s Digital Intelligence Platform (DIP). Currently, over 1,000 banks, financial institutions, Third-Party Application Providers (TPAPs) and Payment System Operators are actively using FRI.
DoT has also conducted 16 knowledge-sharing sessions to strengthen its adoption.
Since its rollout on 22 May FRI has helped prevent cyber fraud losses worth around Rs 660 crore in just six months. Banks and payment platforms reported that suspicious transactions were either blocked or flagged using FRI alerts, protecting the wider banking ecosystem.
DoT highlighted that citizen participation, or Jan Bhagidari, has emerged as a critical pillar in tackling cybercrime.
Through the Sanchar Saathi platform, citizens are contributing real-time intelligence by reporting suspected fraud calls, fake connections and lost or stolen mobile phones. Increased app downloads and usage reflect growing public trust.
By enabling easy reporting from call logs, Sanchar Saathi helps authorities identify fraud patterns, block malicious numbers and curb repeat offences.
DoT urged citizens to actively use the Sanchar Saathi portal and app, reiterating its commitment to a secure and resilient digital payments ecosystem through inter-agency cooperation and public participation.
