New Delhi: India Post Payments Bank (IPPB) has expanded to over 12 crore customers, mobilised deposits of nearly Rs 20,000 crore and reported a profit of Rs 134 crore with revenues touching Rs 2,200 crore, according to a performance review chaired today by Minister of State for Communications Dr. Chandra Sekhar Pemmasani.
Despite operating with a lean workforce of about 1,250 employees, IPPB has recorded a compound annual growth rate of 60 to 70 per cent over the past two years, driven by India Post’s unmatched national reach.
During the meeting, the Minister stressed the need for deeper coordination between India Post and IPPB to strengthen financial inclusion and ensure doorstep delivery of services, particularly in rural and underserved regions. He highlighted that affordability, reliability and last-mile accessibility remain the ministry’s core priorities.
Officials informed that IPPB is scaling up credit access in partnership with HDFC Bank, Axis Bank, Aditya Birla Capital Finance and Aadhaar Housing Finance to provide loans ranging from housing and agriculture to gold and commercial vehicles.
In June 2025 alone, more than 150 loans worth Rs 7 crore were disbursed, while work is underway on small-ticket digital credit products to support rural entrepreneurs and micro businesses.
The Minister also noted India Post’s extensive network of 1.64 lakh Post Offices and access points, supported by Postmen and Gramin Dak Sevaks, which is helping integrate postal and digital services. This includes utility bill payments, money transfers, e-KYCs for Post Office Savings Bank accounts and Digital Life Certificates for pensioners.
Officials added that India Post and IPPB are working towards evolving into a stronger, digitally driven ecosystem to take banking and postal solutions to every household.
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