Nakul Jain, Paytm Payments Services’ CEO Steps Down

In an exchange filing, parent company One97 Communications said that Nakul Jain, Managing Director and Chief Executive Officer (CEO) of Paytm Payments Services Limited (PPSL), will step down on March 31, 2025, or an earlier date that has been mutually agreed upon.

Jain has made the decision to leave in order to pursue a career in entrepreneurship. PPSL is in the process of finding a qualified replacement and will make the announcement when it is ready.
“PPSL is still committed to accelerating its growth and meeting its business goals in the interim,” the company stated.

Jain has been at Paytm Payments Services Limited since April 2022, having previously worked for Standard Chartered Bank. He has also held positions with ICICI Bank and IndusInd Bank, among other financial institutions.

With a strong focus on compliance and operational risk, he has over 24 years of expertise in retail banking and payments, including online payments, branch banking, wealth management, product and segmentation, distribution, retail assets, and acquisition.

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